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To contact the Helpdesk please send an email to: Helpdesk, if it is an emergency call ext. 2140.
Computer Help
Change your logon password
Change your logon password [Printer Friendly Version]
After you are logged onto the computer, hold down <Ctrl><Alt><Delete> at the same time. A screen will come up which appears similar to the one below
Select Change Password
The Change Password screen will appear
Type in your old password and tab down (don't use the Enter key)
Type in your new password and tab down (don't use the Enter key)
Type in your new password again in the Confirm New Password box.
Once you type in the necessary fields, click Ok.
**Please note- passwords must be at least 6 characters long, but not longer than 14 characters.**
Once you press Ok, you'll see this:
**Students do not have the ability to change passwords, only staff members do.**
Jump drive information
Jump Drive Information [Printer Friendly Version]
What is a jump drive?
-It is an industry leading portable USB storage device
-It allows users to store, carry, and transfer files too large to fit on a floppy- such as presentations, videos, pictures and music
-Works with both PC and Mac and doesn't require drivers when used with modern operation systems.
How to determine what size to purchase:
-If you are using it strictly for Word/Excel documents, 128MB is recommended.
-If you are using it for PowerPoint presentations or pictures, you may want to purchase up to 1GB.
Storage Capacity Equivalents
Capacity Floppy Disks MP3 Music Hi-Res Digital Photos 128MB 88 2 Music CDs Over 100 256MB 176 4 Music CDs Over 200 512MB 352 8 Music CDs Over 400
Jump Drive Security Software
Jump Drive Security Software [Printer Friendly Version]
Some jump drives may come with security software installed on them. You may not be able to use the jump drive until that software is removed. Please see instructions below on how to remove the security software:
Double click on the My Computer icon located on your desktop. It will open up to a window similar to the one below
Right click on the drive that shows the jump drive (in this example it is "Lexar Media (F:)") Click on Open and you will see the window below
Delete the file and the folder. Once deleted you will see the below screen. You can now close the window.
How to correctly unplug a jump drive
How to correctly unplug a jump drive [Printer Friendly Version]
Before unplugging the jump drive, double-click on the icon picture below that can be found at the bottom right-hand corner of your computer screen:
The screen below will pop up, click on Stop
Click OK
Now it will be safe to remove the jump drive.
Monitor TV hook up to CPU
Monitor TV hook up to CPU
Download Instructions (PDF file)
Determining Picture Types
Determining Picture Types [Printer Friendly Version]
Picture types in "My Files" can be determined from the icon. Also, if you hold your mouse cursor over the icon, a small window will popup as shown below. This window displays the type of file and its size. The icons used for the most common types of picture files are shown below.
TIFF File
BITMAP File
JPEG File
GIF File
How to retrieve your Computer Name
How to retrieve your Computer Name [Printer Friendly Version]
There are a number of reasons why you would need your computer name- it may be getting the No AASD Domain message, your computer may be having problems, or it may need special software installed, etc. Helpdesk will need your computer name in order to log all of the above issues. Here are two ways of getting your computer name:
If you cannot log onto your computer because you are getting a No AASD Domain message here is the way to get your computer name. On the logon screen, press Ctrl-Alt-Del.
There are three fields: "User name", "Password" and "Log on to." On the "Log on to" line (where it should say AASD) click on the down arrow - the computer name will be located there (next to "this computer". Put it back to AASD.
If you are able to log into the computer: Log on, click on Start - AASD Programs - Who Am I (You will see the screen below)
How to burn a CD using Windows XP
How to burn a CD using Windows XP
Download Instructions (PDF File)
Add the Quick Launch toolbar to your task bar
Add the Quick Launch toolbar to your task bar [Printer Friendly Version]
Right click on the task bar at the bottom of your screen, then go to Toolbars - Quick Launch and it will be added!
Donated Equipment
Donated Equipment [Printer Friendly Version]
As of June 2009, the district has reached a point to where the infrastructure cost to bring in additional computers to the network is at a maximum. The infrastructure includes wiring, switches, licensing and software costs. The addition of 900+ pod computers has increased infrastructure costs by more than $200,000 per year. The computers in the district are on a replacement cycle, which is based on a combination of existing budget and the referendum dollars. At this time we can not afford to add any machines to the inventory, based on the ability to afford the replacement cycle. The computer expense becomes the smallest of the total cost of ownership dollars. At some point the district will revisit this, but for now we are about as full as we can afford.
Replacement cycling of older computers is based on need and software requests.
Donated Equipment - Specifications for Replacement
Schools may receive donations on their own (with principal approval) but the equipment will not be added to the network.
The school accepts responsibility for all recycling costs for any equipment it receives.
CPU
- 2.4 GHz or higher processor
- Multimedia with internal sound speaker
- CD-ROM (48X or better)
- Ethernet Network card (10/100) of the following brands: Intel, Compaq, 3COM, Broadcom
- 40 Gig Hard drive
- Must be able to hand 1024 X 768 resolution at high color (32bit)
Scanners
- No longer accpeted.
Printers
- Inkjet printers that have not been used for six month are more likely to fail and the price of the ink is more than the printer. LaserJet printers can be accepted as stand alone devices for schools. However, we will accept HP LaserJet printers with Jet Direct cards of 100Mg connectivity if the printer is in working condition and less than four years old.
Monitors
- Must be 19" or greater
- Must be able to handle resolution of 1024 X 768 at high color (16 bit)
- Delivered in a bulk process of 10 or more if 19"
- No CRT monitors are accepted.
It is important that the schools do not accept donations unless there qualifications are met. Please understand that even FREE computers cost money:
- Yearly licensing per computer for Antivirus, Network access license, Microsoft Office Suite license and other software is approximately $85.00 per year.
- Network access switch ports cost approximately $70.00 per unit attached.
- Electricity costs approximately $12.00 per year and the typical maintenance is estimated at $20.00 per year.
Scanning Instructions
Scanning Instructions [Printer Friendly Version]
Log onto the computer next to the scanner.
Double click on the HP Precision Pro icon located on the desktop (Similar to the picture below)
The first time you log on to use the scanner you will get an introduction. You can complete the Scanner Wizard is about 15 minutes. After that initial time, you will not see the introduction again. If you feel you want to review something you can always access the wizard by click on the menu item Help, then sliding down and highlighting HP ScanJet Coach for General Scanning. The introduction will then reappear and you can work through it again
Place the original document face down in the scanner in the upper right corner snug to the top.
The first screen you will encounter is a gray blank rectangle with HP Precision Scan Pro at the top.
Click on the Output Type
If you wish to simply scan the image in and not tailor it in anyways, we recommend keeping it at True Color. This will give you a very clean crisp image whether your document is all text or contains graphic images; however, you cannot change your document in anyways if you select this option.
If you wish to scan the image and have the ability to edit it, then we recommend clicking on Text & Image. This is a bit fussier and doesn't do a good job of editing graphic but it does edit text quite well. If you select this option you will see a check mark next to Text & Image.
To scan the image, go to Scan - Scan to. A small gray dialog box will appear, allowing you to direct your scanned image into any of the Microsoft Office programs. Scroll down to find all the possibilities and select which program you want your image to appear in. Click once on the program and then click Scan.
The scanner will now being the scanning process. You should hear it making noises as it moves up and down the scanner.
Once completed you will see your image in the program you selected before. now you can save, print or edit your image depending on the output type selected.
TIPS
To see a quick preview of your image and what it should look like once it is "officially" scanned, click once on the far left icon that looks like a scanner with the lid flipped open. That will show you what your end will look like.
The scanner is NOT foolproof. Depending on the size and font in your original document, the scanner could read the number 5 as an 8 or a 2 as a 5. That's why you might want to set your output device to text and image so that you can edit your document. Always proof what you scan since the scanner can and will make errors in its translating.
The scanner may give different results each scan. Mistakes made on the first scan can be corrected on the second scan but new "mis-readings" can occur. Another reason to double-check your work before publishing it for others.
The scanner computers do not have software to edit graphics. At this time I would recommend you attempt editing text only.
Files within your H: drive that you should not delete
Files within your H: drive that you should not delete. [Printer Friendly Version]
If you you get in the mood to "clean house" within your H: drive, make sure you do not delete any of the folders you see below. If you do delete these folders, you will lose valuable information. For example if you delete your Address Book folder, you will lose your personal address book.
