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Complaint Procedure

In the Appleton Area School District, we deeply care about your concerns and strive to provide the best educational experience for your student(s). We want to ensure that your voice is heard and that we address any issues or concerns in a timely and effective manner.

To ensure the most efficient resolution process, we request that you follow the established AASD complaint procedure outlined in Policy 870. This procedure consists of five steps designed to address concerns at different levels within the district:

  1. First, we encourage you to reach out to the classroom teacher or staff member directly involved. Communication is key, and initiating a conversation can often lead to a swift resolution. If you believe the issue is serious, we recommend scheduling a face-to-face meeting, which can provide a more comprehensive understanding of the situation.
  2. If a resolution is not reached or your concern is school-wide, please contact the school's Principal/Administrative Supervisor. They will be dedicated to addressing your concerns and working towards a resolution.
  3. If a resolution is still not reached, contact the Assistant Superintendent assigned to your school at (920) 852-5300 ext. 60133. They have the knowledge and experience to further address the matter and explore potential solutions.
  4. Should your concerns persist despite previous steps, you have the option to escalate the matter to the Superintendent at (920) 852-5300 ext. 60111 or The Superintendent will carefully review your concerns and work towards a resolution that meets the best interests of all parties involved.
  5. If, after exhausting all previous avenues, you find your issue unresolved, you may submit a written appeal to the Board of Education. Please address your appeal to AASD Scullen Leadership Center, P.O. Box 2019, Appleton, Wisconsin 54912-2019, or email The Board of Education will review your appeal and consider further actions as necessary.

We want to assure you that AASD staff members are committed to working closely with parents and guardians to address any issues or concerns that may arise. Our goal is to find mutually agreeable resolutions that benefit all parties involved.

Thank you for your understanding and cooperation in following the established Complaint Procedure. By doing so, we can ensure that your concerns are addressed promptly and effectively. We greatly appreciate your partnership in supporting your student's education.